Outsourcing
Outflow BPO
How an outsourcing firm compressed win-to-delivery from days to hours with talent matching and workspaces.
Same day
Win → kickoff
20+
Bench size
Up
Client NPS
The Challenge
Outflow won projects faster than it could staff them, leaving clients waiting and margins leaking.
The Solution
AI talent matching recommends the best-fit developers the moment a project is won, and a workspace spins up automatically with channels, tasks and milestones.
The Results
- Win-to-delivery kickoff compressed to the same day
- A vetted, rated bench ready to deploy on demand
- Clients onboarded through a premium portal from day one
“Talent matching plus workspaces means we can win work and staff delivery teams the same afternoon.”
Tom Becker
Operations Lead, Outflow BPO